Service Terms

By submitting this request, I understand that this form is a request for project review and does not guarantee an appointment, completion date, or final price.

Labor is based on the approved service scope and the time required to complete the work. Any hourly rate, minimum service period, travel charge, material expense, purchasing time, disposal expense, or additional labor will be disclosed and approved before the appointment whenever reasonably possible.

The client is responsible for having all client-supplied products, parts, hardware, mounting components, and manufacturer instructions available unless material sourcing or purchasing assistance has been approved in advance.

Unexpected conditions—including missing or defective parts, unsuitable wall materials, concealed plumbing or electrical lines, structural limitations, product defects, inaccurate measurements, inaccessible work areas, or manufacturer-instruction issues—may increase the time required, require additional materials, change the project scope, or prevent completion.

Additional projects requested during the appointment are subject to available time and approval. Work outside the company's service scope, including projects requiring a licensed or specialized trade, may be declined.

The client is responsible for identifying property restrictions and obtaining any required owner, landlord, property-management, HOA, or building approval. The Fix List Co. will take reasonable care while working, but pre-existing damage, defective products, concealed conditions, and normal effects associated with an approved installation are not the responsibility of The Fix List Co.

Project photographs may be taken for documentation. Images will not be used publicly for marketing without separate permission.